🏭
100+ Years
MANUFACTURING EXPERIENCE
🔧
Factory-Trained
CERTIFIED TECHNICIANS
All Makes
& MODELS SERVICED
📄
ASME / UL
COMPLIANT DOCUMENTATION

Compare Programs

Not sure which program is right for you? Compare your options here

24/7 Expert Support

Fast, Hassle-Free Claims

Flexible Coverage for All Needs

Frustrated by Unexpected Breakdowns and Expensive Repairs?

Equipment failure means lost productivity, missed deadlines, and revenue down the drain. Every

minute your equipment is down costs you money.

Equipment failure means lost

productivity, missed deadlines, and

revenue down the drain. Every minute

your equipment is down costs you

money.

The Solution: Workhorse Protection Plan

The Workhorse Protection Plan ensures your equipment keeps running so you can focus on your business. With comprehensive coverage, rapid response times, and expert technicians, you'll never face downtime alone.

Why Choose Workhorse Protection?

Rapid Repairs

Technician dispatch within 24 hours for

emergencies. We understand time is

money in your business.

Zero Hassle Claims

Simple online or phone claims process.

No complicated paperwork or endless

waiting periods.

Flexible Coverage Options

Choose the plan that fits your needs and

budget. Upgrade or adjust coverage

anytime.

Hoffman Workhorse Protection Program Comparison

Hoffman Workhorse Protection Program Details

Compare your options and choose the protection level that's right for your business

(Annual Plan)

Features & Benefits
Do Nothing
Run until failure
$0
per year
DIY Break-Fix
Self-managed reactive repairs
$375–465
per year average
Unpredictable costs
Lite
Essential preventive care
$216
per year
$19/month available
Essential
Comprehensive protection
$280
per year
$26/month available
Premium
Zero downtime guarantee
$470
per year
$49/month available
PREVENTIVE MAINTENANCE
Annual Consumables Replacement
Traps, strainers, gaskets, seals delivered automatically
Biennial Factory Inspection & Refurbishment
Complete teardown, testing, and certification every 2 years
Periodic Replacement of Wear Components
Heating elements, solenoids, safety valves, thermostats, reset switches, foot pedals
ASME/UL Compliance Documentation & Inspection Support
All compliance records maintained and accessible online
EQUIPMENT PERFORMANCE & LIFESPAN
Expected Equipment Lifespan
Years of reliable operation
3-5 years
Catastrophic failure
5-8 years
Component failures
8-11 years
Extended life
12-15 years
Double typical life
12-20 years
Maximum lifespan
Factory Warranty Protection
Original manufacturer warranty maintained

Voided by neglect

Likely voided
DOWNTIME PROTECTION & SUPPORT
Average Downtime per Incident
Time your equipment is out of service
Permanent
Replace entire unit
5-7 days
Order parts + repair
2-3 days
Hot swap after 12mo
2-3 days
Immediate hot swap
0 days
✓ Zero downtime
Hot Swap Loaner Equipment
Immediate replacement unit while yours is serviced

After 12 months

Immediate

Immediate
VIP Technical Support
Direct phone access to factory technicians
SHIPPING & LOGISTICS
Outbound Shipping (To Hoffman Factory)
Cost to send equipment for service
Return Shipping (From Hoffman Factory)
Cost to return serviced equipment
Priority Expedited Shipping
Fast-tracked service and returns
CONVENIENCE & PEACE OF MIND
Exclusive Owner Portal
Track service history, schedule appointments, order parts
Service Coordination Required
Your time managing repairs and parts
Extensive
Find new supplier
Significant
Every repair
Minimal
Ship for hot swap
Minimal
We schedule service
None
We handle everything
Predictable Budget
Fixed annual cost vs. surprise repairs

$15K+ replacement

$200-1,500/incident

$19/month

$26/month

$49/month
LONG-TERM VALUE & INVESTMENT PROTECTION
20-Year Total Cost of Ownership
Equipment + maintenance over 20 years
$21,500-70,400
4-7 replacements
$16,700-40,600
3-4 units + repairs
$8,170-10,120
2-3 units + program
$9,850
1-2 units + program
$11,300-13,200
1-2 units + program
Extended Protection Eligibility
Qualify for coverage of older equipment
Price Lock Guarantee
Annual prepay locks your rate for 12 months
PAYMENT FLEXIBILITY
Monthly Payment Option
Spread cost throughout the year
Annual Prepay Discount
Save by paying annually vs monthly

Trusted Service - Now With

Workhorse Protection

"Since enrolling, I haven't missed a single day of work. The support is outstanding!"

"Since enrolling, I haven't

missed a single day of work.

The support is outstanding!"

John D.

Construction Company Owner

Before You Buy — Read This

What happens when I enroll?

Welcome process: After enrollment, a repair expert contacts you to welcome you into the program and schedule shipment for your free factory assessment. Not ready yet? You can delay the assessment and start receiving program replacement parts immediately.

The 47-point assessment: We inspect everything, document the condition, and provide ASME/UL compliance reports for your records.

Tier differences:

Lite: Assessment report provided. You pay for any needed repairs at your 20% discount.

Essential & Premium: Assessment plus all customary repairs included—we restore to like-new condition at no additional cost. Customer misuse is excluded.

Note: Free assessments require annual enrollment (not available for month-to-month Lite). In rare instances where extreme wear is found during initial assessment, you can pay for additional repairs to meet program standards, or receive a membership refund less shipping. Contact sales for Hoffman Workhorse Terms & Conditions.

Can I change or cancel my plan?

Yes. Upgrade anytime. Downgrade at annual renewal. Annual and multi-year commitments are non-refundable but transferable to new Hoffman equipment. Monthly plans can be cancelled with 30 days notice. Contact sales for complete terms and conditions.

How does the factory reconditioning work?

Every 2 years, your equipment returns to our factory for complete reconditioning (limited to 1x every 2 years).

Both Essential and Premium annual plans include loaner equipment—Premium enjoys free shipping and loaners, Essential pays for shipping and discounted rental rates on loaners if desired.

We inspect, replace worn parts, clean, descale, and recalibrate to factory specifications and provide a detailed report of work performed.

We typically complete repairs in 8-10 days for Premium customers and 12-14 days for Essential customers, though timing may vary based on your location and time of year.

What if my equipment breaks down?

All members on annual plans get 20% off parts/repairs plus (1) one emergency hot swap loaner ($49 swap fee) per year.

Lite: DIY repairs with your discount and factory support available.

Essential: We cover customary repairs—just pay shipping and the $49 swap fee for the loaner.

Premium: All customary repairs covered plus free shipping both ways. $49 swap fee still applies.

Want concierge pickup, packing/shipping, or installation? Ask about our white glove options.

Is this VIP pricing limited?

Yes. This is an invitation-only launch for our 300 most loyal customers at exclusive VIP rates available for a limited time. Early enrollees also receive a complimentary factory assessment (normally $299). View complete terms & pricing details.

Still have questions?

Reach out to us anytime via email, phone, or chat and a Workhorse repair expert will be happy to assist.

© 2026 Workhorse Protection Plan. All rights reserved.