FACTORY REPAIR & PROTECTION
YOUR STEAMER
WAS BUILT HERE
FIX IT HERE
Factory-trained technicians. Genuine parts. The only repair
service backed by the people who manufactured your machine
- with 100+ years of steam expertise behind every fix.
🏭
100+ Years
MANUFACTURING EXPERIENCE
🔧
Factory-Trained
CERTIFIED TECHNICIANS
⚡
All Makes
& MODELS SERVICED
📄
ASME / UL
COMPLIANT DOCUMENTATION
MOST REPAIR SHOPS ARE GUESSING.
WE'RE NOT.
When a third-party technician opens your Hoffman steamer, they're working from service
manuals and best guesses. Our technicians built these machines. They know every weld, every
seal, every tolerance - because they spec'd them. That's not marketing.
That's just what happens when the factory fixes its own work.
THIRD-PARTY REPAIR SHOPS
Most commercial equipment repair shops work on dozens of
different brands and machines.
For Hoffman steamer, they're consulting manuals - or worse,
improvising.
Aftermarket mismatched parts
No factory diagnostic access
Trial - and - error troubleshooting
No accountability on recurring issues
ASME compliance gaps & documentation risk.
HOFFMAN FACTORY REPAIR
Our technicians were trained on your exact machine. We have
the original design specs, the factory diagnostic protocols,
and access to genuine Hoffman parts -
no guesswork involved.
Genuine factory parts - same ones we build with
Technicians who trained on your exact model
47 - point diagnostic inspection, not just the symptom
Full repair warranty backed by the manufacturer
ASME/UL compliant documentation included
CHOOSE YOUR LEVEL OF COVERAGE
Whether you need a one-time fix or want to protect your equipment for the long
haul, Hoffman has you covered at every stage of ownership.
PROTECTION
Hoffman Workhorse
Repair Program
Zero-Downtime Equipment Coverage
Stop running your steamer until failure. The
Workhorse Protection Program is a
comprehensive maintenance and protection plan
that dramatically extends equipment lifespan —
from 3–5 years to up to 20 years —
while eliminating surprise repair costs and
unplanned downtime.
Annual consumables replacement (auto-delivered)
Biennial factory inspection & refurbishment
Hot swap loaner equipment — zero downtime
ASME/UL compliance documentation
VIP direct phone access to factory technicians
PROTECTION
Traditional
Repair Program
Expert Factory Repairs On-Demand
Need a one-time fix? Hoffman's factory-trained
technicians handle all makes and models of commercial
steamers. Send your unit in for a thorough diagnosis
and repair — backed by the same expertise that builds
our steamers from the ground up.
Factory-trained technicians
All makes & models serviced
47-point factory inspection
Transparent repair pricing
Priority expedited service available
ASME/UL compliance documentation
WHAT "FACTORY REPAIR"
ACTUALLY MEANS
These aren't talking points. They're the operational realities that separate the manufacturer's
repair service from anyone else's.
01
Genuine Parts
We don't source aftermarket components. Every repair uses the same parts
webuild with - manufactured or sourced to our exact specs. When a third
- party shop uses a close substitute, tolerances shift. Over those, shifts
become failures. We close that gap entirely.
02
BUILT-IN KNOWLEDGE
Our technicians didn't learn your machine from a manual. They trained on
your exact model - in the same facility where it was designed and
assembled. That means faster diagnosis, and no learning curve
billed to your repair invoice.
03
REAL ACCOUNTABILITY
Third- party repair shops fix the symptom and hand it back. If the same
issue returns, you're starting over. We warranty our repairs and stand behind every unit we service - because our name is on the machine and our
reputation is on the line.
sometimes the honest
answer is a replacement
We'll always tell you the truth about your equipment. If repair isn't the right call - whether the
unit is too far gone or the economics don't pencil out - we can have a factory-remanufactured
replacement shipping to you within days. No middleman. No markups. Direct from the factory.
SHOP
Shop Steamers
New & Remanufactured Units Ready to Ship
Hoffman provides the full range of steamers for
commercial and industrial use. With thousands of
new and remanufactured units in stock, our
steamers are ready to ship at a moment's notice
— and if we don't have what you need, we can
manufacture it with the shortest lead-times in the
industry.
Thousands of units in stock
New & remanufactured options
Custom manufacturing available
Steamer rentals available
3-year industry-leading warranty
Free shipping, contiguous USA
SELL
Sell Your Surplus
Turn Idle Equipment Into Cash
Have steamers sitting idle? Hoffman buys surplus
steamers and equipment. Get a fair market offer
directly from the manufacturer — no middlemen,
no hassle. Whether it's one unit or a full fleet, we'll
handle the logistics and get you paid fast.
Direct buyer — no brokers or middlemen
Fair market valuation
Flexible logistics & pickup options
Single units or entire fleets
Fast payment processing
All makes and models considered
Tired of Long
Lead Times?
Buy a
Replacement
Steamer
Remanufactured steamer are previously used
steamers that have been restored
to the full operating conditions of their original design.
Our Promise to You
When you purchase a steamer direct from Hoffman you are guaranteed free shipping, fast delivery, unlimited customer support,
a 3-year warranty, and financing options.
TRANSPARENT PRICING
We publish our retail prices on our website.
FREE SHIPPING
Shipping is free anywhere in the contiguous USA.
3 - YEAR WARRANTY
Industry leading warranty with unlimited remote web technical support.
30 - DAY RETURN
Shop with confidence with our money-back return guarantee.
REAL HUMAN EXPERTS
A staff of steam experts standing by to speak to you.
Chosen by Professionals
Backed by 5-Star Reviews
Extremely satisfied with my JEL3 Hoffman Steamer! It is a true work horse with constant reliable steam. I primarily use it for western hat shaping and restoring baseball caps to shape. Easy to set up and use right out of the box. Customer service is tip of the spear.
Rustic Rose Mercantile ★★★★★
GC Hat Group ★★★★★
Gigi Pip ★★★★★
Chipper's Jewelry ★★★★★
Donatello ★★★★★
Diamond G Hat Co ★★★★★
Arthur Yates Jewelers ★★★★★
Riggan Hats ★★★★★
Hernandez Upholstery ★★★★★
Crooked Arrow Mercantile ★★★★★
Rustic Rose Mercantile ★★★★★
GC Hat Group ★★★★★
Gigi Pip ★★★★★
Chipper's Jewelry ★★★★★
Donatello ★★★★★
Diamond G Hat Co ★★★★★
Arthur Yates Jewelers ★★★★★
Riggan Hats ★★★★★
Hernandez Upholstery ★★★★★
Crooked Arrow Mercantile ★★★★★
